We offer gift returns, so once you return your item, you’ll receive store credit via email for the purchase price. Note that you will receive store credit for the amount that was spent, so if your friend purchased the item with a discount code, the amount of the gift card may not be equivalent to the price of the item they gifted you.
Head over to rewards and share your email. You'll get 100 Pineapple Points just for joining, and once you’re signed up you can start earning points at Dudley-Stephens.com. Each time you visit our site, be sure you’re logged in so you can stay up-to-date on your points earnings and transaction history, and redeem offers with your points.
Earn points every time you shop with us: 1 Pineapple Point for every $1 you spend. There are also other ways to earn points, by following us on Facebook, Instagram and Pinterest, and reading our blog. Find all the ways to watch your points add up on our rewards page.
Redeeming your hard-earned points is easy! When you’re ready for your next #dsgoods purchase, head to checkout and redeem your available rewards balance. Remember, points expire after 1 year of inactivity.
We launched our loyalty program on August 25, 2019. Unfortunately, we’re unable to retroactively provide Pineapple Points for purchases before this date, but we look forward to rewarding your future purchases with points!
We’ve established 3 tiers for Dudley Devoted based on how much you shop with us. When you start an account, you’ll automatically be a Follower. The more you spend at dudley-stephens.com, the faster you’ll become a Fan or Fanatic (peak status). Check out the chart at the bottom of the Rewards page to see the benefits that come with each tier.
Your exclusive sales and offers will arrive via our email newsletter, so make sure you’re subscribed via our home page, and add us to your contact list so your treats don’t land in spam.
We created this specific offer to welcome new customers, so if you’ve purchased with us before you can’t redeem this one. But stay tuned for other offers just for you!
Once your friend makes a purchase, the points will show up in your accounts. If your friend is not eligible or it's not their first time purchasing, the purchase won’t be eligible for Pineapple Points.
First, be sure you're signed into your account prior to checking out. Once you sign in, if the slider is still empty try clearing your browser's cache and cookies. Then sign back into your account and the slider to redeem your items should be under your cart on the "Customer Information" page. Give it a few minutes to load!
While you can accrue points on 2+ separate accounts (depending on which account you’re logged in with), it’s not possible to transfer or merge the points. (Shop accordingly!)
No, but fear not: We’ve got lots of ways for you to earn points—by following us on social media, referring friends and more. Head to our Rewards page to find all the ways you can earn points.
Make sure you are logged into your account and then proceed to checkout as normal. When you are checking out, on the “information” step, you will see a sliding bar that lets you choose how many points you'd like to apply towards your purchase.
If your payment is auto filled on your account, choose the select a different payment method option so you’ll be taken back a step. You will then have the option to apply points to your order.
When returning one item from a multi-item order, you will be refunded the prorated amount for the item. The entire amount of points used on your order will not all be applied to the item that you kept.
What’s behind our sellouts is also what makes our brand unique: We make what will sell. As a family-owned and operated company with a sustainable product made locally and ethically, we are careful to avoid over-production and waste. So we project each run based on what we believe will sell. We are incredibly grateful for the response to our product—and we’re constantly working to scale our production to meet the growing demand.
We custom design each style so it’s totally unique to the market. Our styles are original, tailored through a meticulous design process to fit and flatter unlike any other brand out there. And our products are made with the highest quality—the majority of them sustainably spun from recycled bottles. We hear very often that once our customers try on our product, they understand instantly what sets it apart.
Our collection currently includes four fleece variations:
Classic Vello Fleece — Soft, tightly woven and warm, this fabric is most like the “traditional” fabric people associate with fleece (but ours is extra cozy!).
Double-Layer Vello Fleece — Like the Classic, only doubled up for extra warmth and softness.
Terry Fleece — Think sweatshirt fabric (the most luxurious sweatshirt you can imagine), this versatile, four-season fabric has a hook-and-loop texture that’s almost towel-like. Absorbent and water-shedding like one, too.
Ribbed Fleece — Silky-soft and dimensionally textured, our ribbed fleece (launching in May 2019!) is lightweight and quick-drying for four-season versatility.
Our classic and lightweight terry fleece is spun from recycled plastic bottles that would otherwise find their way into landfills and oceans, adding to the growing plastics problem facing our planet. We’re proud to be part of the solution, along with our customers: To date, Dudley Stephens fleece pieces have redirected over 1,000,000 plastic bottles (and counting!) into sustainable style.
Our products are available on our website and at select pop-up shops, trunk shows and special events we publicize through our newsletter (scroll down to sign up) throughout the year. We love hearing from you, so give us a shout to share pop-up or special event ideas.
Currently, we are a digital- and pop-up-only brand, but welcome hearing from you about partnership opportunities including pop-ups within retail outlets nationwide.
Absolutely. Dudley Stephens fleece is designed and made to be lifeproof—durable enough to stand up to all your day brings, and clean up easily at the end of it! For best results:
Machine wash inside out with like colors.
Hang dry. We do not recommend machine drying.
Avoid bleach, washing with towels, ironing, dry cleaning, fabric softeners.
Treat stains ASAP with your favorite stain removal product. We recommend baby wipes in a pinch!
Over time, our fleece breaks in like a favorite tee.
